UTEP Handbook of Operating Procedures

About Us

The University of Texas at El Paso’s Division of Business Affairs is comprised of 17 Departments. The Office of the Vice President for Business Affairs is led by Cynthia Vizcaino Villa, Vice President for Business Affairs.

The Division of the Business Affairs is committed to supporting The University of Texas at El Paso in achieving its mission, which is affirmed through the VPBA’s commitment to continuous improvement and service excellence.

Our commitment is demonstrated through the Division's mission, vision and core values:

Always do the right thing.

Customer Focus
Treating our internal and external customers with courtesy and respect, while exceeding their expectations.

Timely, consistent and honest exchange of ideas, plans and decisions.

Taking ownership and responsibility for one’s decisions and actions.

Employee Focus
Providing and environment in which employees are valued and given the opportunity to excel and grow.

Delivering accurate, timely, consistent, and data-informed services that meet or exceed customers’ needs.


To support the University's teaching, research and public service mission by providing superior services to the campus community. We are committed to innovation, change, and self-evaluation in order to meet these needs and to create an environment that treats all with dignity and respect.

Toward this end we will foster:

  • A commitment to excellence
  • Innovation and creativity
  • Integrity and high ethical standards
  • Quality customer service
  • Respect for every individual
  • Personal accountability
  • Trust
  • Compassion
  • Personal development and growth


To serve as a model of excellence and innovation in providing business, financial, and infrastructure support services to The University of Texas at El Paso.

Strategic Planning and Assessment

Strategic Operating Plans

  • The University of Texas at El Paso.
  • 500 West University Avenue,
  • El Paso, Texas 79968
  • (915) 747-5000